You may return the items delivered to you within 14 days upon the delivery date by return shipment without stating any reason. You will receive a refund equal to the returned product’s value. Note that all shipping return costs are NOT to be paid by the customer according to our free returns policy.
You can only exchange the purchased item for the same item in a different size and/or color, based on availability. We will not accept exchanges of another kind. Should you decide to return a purchased product be advised that you will have to make a new order for every next purchase.
All items should return to us unused and with their tags attached. We will not accept any items that are damaged or soiled and we may send them back to you and/or a refund will be refused. More specifically:
-All shoes should be tried on carpeted area only.
-Swimming suits and bikini bottoms should be tried on over underwear and without removing the protective adhesive strip. We will not accept any returns of the above items in case the strip has been removed or in case the items are soiled.
Note: For orders within Greece all packages should be returned to us with ACS and for International orders with DHL.
For any queries about your right of return, please contact our customer care team:
We Create Harmony
Kolonaki, 106 75
T: +30 210 3210578